Return & Refund Policy for MyPurePills
General Policy: Due to the nature of pharmaceutical products, MyPurePills does not accept returns or offer refunds on medications dispensed according to prescription.
Damaged or Incorrect Items:
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If you receive damaged, defective, or incorrect products, please contact our customer support within 7 days of receiving your order.
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Provide clear photographic evidence and detailed information for quick resolution.
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We will replace or refund such items upon verification.
Order Cancellation:
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Orders may be canceled only if they have not yet been processed or shipped.
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Contact our customer support immediately to request a cancellation.
Refund Processing:
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Refunds for eligible items are processed back to the original payment method within 7-14 business days.
Contact: For questions or concerns about your order, please reach out directly at mypurepills@gmail.com.